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Terms of use

APPLICABILITY OF THE AGREEMENT

The following Terms and Conditions ("Terms") are a contract between you and www.monkfoot.com ("Monkfoot" or "Website"), a site owned and operated by Monkfoot Travels Pvt. Ltd ("Monkfoot"). Monkfoot reserves the right to modify the Terms without any prior notification. You are advised to regularly review the Terms. If you do not agree with any of the Terms and any amendments thereto, you must not use this site/service. This website and the associated service are intended for the use of persons legally qualified to enter into a contract. By using the Site you acknowledge and confirm that you are legally qualified to enter into a contract and have read, understand and agree to be bound by these Terms.

This agreement ("user agreement") incorporates the terms and conditions for Monkfoot Travels (India) Pvt. Ltd ("MONKFOOT") to provide services to the person (s) ("the User") intending to purchase or inquiring for any products and/ or services of MONKFOOT by using MONKFOOT's websites or using any other customer interface channels of MONKFOOT which includes its sales persons, offices, call centers, advertisements, information campaigns etc.

Both User and MONKFOOT are individually referred as 'party' to the agreement and collective referred to as 'parties'.

USER'S RESPONSIBILITY OF COGNIZANCE OF THIS AGREEMENT

The Users availing services from MONKFOOT shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by MONKFOOT for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or MONKFOOT with respect to any services to be provided by MONKFOOT shall be restricted to the scope of this agreement.

MONKFOOT reserves the right, in its sole discretion, to terminate the access to any or all MONKFOOT websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by MONKFOOT like the air tickets, MICE, bus, rail, holiday packages etc. Such TOS will be provided/ updated by MONKFOOT which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The User shall be required to read and accept the relevant TOS for the service/ product availed by the User.

Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules, contract of carriage or other rules.

MONKFOOT's Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not avail MONKFOOT's Services.

In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other MONKFOOT document, then these terms shall control.

THIRD PARTY ACCOUNT INFORMATION

By using the Account Access service in MONKFOOT's websites, the User authorizes MONKFOOT and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information

While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.

The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify MONKFOOT immediately in writing of any unauthorized use of their password or account or any other breach of security. MONKFOOT will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else's password at any time

FEES PAYMENT

MONKFOOT reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. MONKFOOT further reserves the right to alter any and all fees from time to time, without notice.

The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.

In case, there is a short charging by MONKFOOT for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.

In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. Monkfoot is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation

CONFIDENTIALITY

Any information which is specifically mentioned by MONKFOOT as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.

USAGE OF THE MOBILE NUMBER OF THE USER BY MONKFOOT

MONKFOOT may send booking confirmation & itinerary information & update the customer on the booking status and any further itinerary information via SMS (short messaging service) on the mobile number given by the customer at the time of booking. The customer hereby unconditionally consents such intimation via SMS by MONKFOOT in accordance with the 'Do not disturb' guidelines of Telecom Regulatory Authority of India (TRAI) or such other authority in India and abroad.

ONUS OF THE USER

MONKFOOT is responsible only for the transactions that are done by the User through MONKFOOT. MONKFOOT will not be responsible for screening, censoring or otherwise controlling transactions, including whether the transaction is legal and valid as per the laws of the land of the User.

The User warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The User further warrants that they will comply with all applicable laws and regulations regarding use of the services with respect to the jurisdiction concerned for each transaction.

The User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from availing the Services under the laws of India or other applicable law.

ADVERTISERS ON MONKFOOT OR LINKED WEBSITES

MONKFOOT is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. MONKFOOT does not endorse any advertiser on its web pages in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

The linked sites are not under the control of MONKFOOT and MONKFOOT is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. MONKFOOT is providing these links to the Users only as a convenience and the inclusion of any link does not imply endorsement of the site by MONKFOOT.

INSURANCE

Unless explicitly provided by MONKFOOT in any specific service or deliverable, obtaining sufficient insurance coverage is the obligation/option of the user and MONKFOOT doesn't accept any claims arising out of such scenarios.

Insurance, if any provided as a part of the service/ product by MONKFOOT shall be as per the terms and conditions of the insuring company. The User shall contact the insurance company directly for any claims or disputes and MONKFOOT shall not provide any express or implied undertakings for acceptance of the claims by the insurance company.

FORCE MAJURE CIRCUMSTANCES

The user agrees that there can be exceptional circumstances where the service operators like the airlines, hotels, the respective transportation providers or concerns may be unable to honor the confirmed bookings due to various reasons like climatic conditions, labor unrest, insolvency, business exigencies, government decisions, operational and technical issues, route and flight cancellations etc. If MONKFOOT is informed in advance of such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, if supported and refunded by that respective service operators. The user agrees that MONKFOOT being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service provider directly for any further resolutions and refunds.

The User agrees that in situations due to any technical or other failure in MONKFOOT, services committed earlier may not be provided or may involve substantial modification. In such cases, MONKFOOT shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of MONKFOOT against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User.

MONKFOOT shall not be liable for delays or inabilities in performance or nonperformance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the user affected will be promptly given notice as the situation permits.

Without prejudice to whatever is stated above, the maximum liability on part of MONKFOOT arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense whatsoever beyond the amount charged by MONKFOOT for its services.

In no event shall MONKFOOT and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the MONKFOOT website(s) or any other channel . Neither shall MONKFOOT be responsible for the delay or inability to use the MONKFOOT websites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the MONKFOOT website(s), or otherwise arising out of the use of the MONKFOOT website(s), whether based on contract, tort, negligence, strict liability or otherwise.

MONKFOOT is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages.

SAFETY OF DATA DOWNLOADED

The User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Service is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Nevertheless, MONKFOOT will always make its best endeavors to ensure that the content on its websites or other information channels are free of any virus or such other malwares.

FEEDBACK FROM CUSTOMER AND SOLICITATION

The customer is aware that Monkfoot provides various services like hotel bookings, car rentals, holidays and would like to learn about them, to enhance his / her travel experience.

The customer hereby specifically authorizes Monkfoot to contact the user with offers on various services offered by it through direct mailers, e-mailers, telephone calls, short messaging services (SMS) or any other medium, from time to time. In case that the customer chooses not to be contacted, he / shall write to Monkfoot for specific exclusion at service@Monkfoot.com.

The customers are advised to read and understand the privacy policy of MONKFOOT on its website in accordance of which MONKFOOT contacts, solicits the user or shares the user's information.

PROPRIETARY RIGHTS

MONKFOOT may provide the User with contents such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws.

The User may use this material only as expressly authorized by MONKFOOT and shall not copy, transmit or create derivative works of such material without express authorization.

The User acknowledges and agrees that he/she shall not upload post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary right of a third party, without obtaining the written permission of the owner of such right.

Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

VISA OBLIGATIONS OF THE USER

The travel bookings done by MONKFOOT are subject to the applicable requirements of Visa which are to be obtained by the individual traveler. MONKFOOT is not responsible for any issues, including inability to travel, arising out of such Visa requirements and is also not liable to refund for the untraveled bookings due to any such reason.

PERSONAL AND NON-COMMERCIAL USE LIMITATION

Unless otherwise specified, the MONKFOOT services are for the User's personal and non - commercial use. The User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the MONKFOOT website(s) without the express written approval from MONKFOOT.

INDEMNIFICATION

The User agrees to indemnify, defend and hold harmless MONKFOOT and/or its affiliates, their websites and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by MONKFOOT and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

The user shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and MONKFOOT cannot be held responsible for the same.

RIGHT TO REFUSE

MONKFOOT at its sole discretion reserves the right to not to accept any customer order without assigning any reason thereof. Any contract to provide any service by MONKFOOT is not complete until full money towards the service is received from the customer and accepted by MONKFOOT.

Without prejudice to the other remedies available to MONKFOOT under this agreement, the TOS or under applicable law, MONKFOOT may limit the user's activity, or end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if

Without prejudice to the other remedies available to MONKFOOT under this agreement, the TOS or under applicable law, MONKFOOT may limit the user's activity, or end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:

 

  • The user is in breach of this agreement, the TOS and/or the documents it incorporates by reference;
  • MONKFOOT is unable to verify or authenticate any information provided by the user; or
  • MONKFOOT believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website and/or MONKFOOT.

 

MONKFOOT may at any time in its sole discretion reinstate suspended users. Once the user have been indefinitely suspended the user shall not register or attempt to register with MONKFOOT or use the website in any manner whatsoever until such time that the user is reinstated by MONKFOOT.

Notwithstanding the foregoing, if the user breaches this agreement, the TOS or the documents it incorporates by reference, MONKFOOT reserves the right to recover any amounts due and owing by the user to MONKFOOT and/or the service provider and to take strict legal action as MONKFOOT deems necessary.

RIGHT TO CANCELLATION BY MONKFOOT IN CASE OF INVALID INFROMATION FROM USER

The User expressly undertakes to provide to MONKFOOT only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of the User would vitiate this agreement and shall disentitle the User from availing the services from MONKFOOT.

In case MONKFOOT discovers or has reasons to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of them is not correct or that any fact has been misrepresented by him, MONKFOOT in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, MONKFOOT shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services.

The User unequivocally indemnifies MONKFOOT of any such claim or liability and shall not hold MONKFOOT responsible for any loss or damage arising out of measures taken by MONKFOOT for safeguarding its own interest and that of its genuine customers. This would also include MONKFOOT denying/cancelling any bookings on account of suspected fraud transactions.

INTERPRETATION NUMBER AND GENDER

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter form. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", 'hereunder" and words of similar import refer to this agreement as a whole.

SEVERABILITY

If any provision of this agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

HEADINGS

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of MONKFOOT Websites or its partner websites or any provision hereof in any manner whatsoever.

In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular MONKFOOT website, then these terms shall control.

RELATIONSHIP

None of the provisions of any agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of MONKFOOT Websites or its partner websites, shall be deemed to constitute a partnership between the User and MONKFOOT and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.

UPDATION OF THE INFORMATION BY MONKFOOT

User acknowledges that MONKFOOT provides services with reasonable diligence and care. It endeavors its best to ensure that User does not face any inconvenience. However, at some times, the information, software, products, and services included in or available through the MONKFOOT websites or other sales channels and ad materials may include inaccuracies or typographical errors which will be immediately corrected as soon as MONKFOOT notices them. Changes are/may be periodically made/added to the information provided such. MONKFOOT may make improvements and/or changes in the MONKFOOT websites at any time without any notice to the User. Any advice received except through an authorized representative of MONKFOOT via the MONKFOOT websites should not be relied upon for any decisions.

MODIFICATION OF THESE TERMS OF USE

MONKFOOT reserves the right to change the terms, conditions, and notices under which the MONKFOOT websites are offered, including but not limited to the charges. The User is responsible for regularly reviewing these terms and conditions.

JURISDICTION

MONKFOOT hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction or country other than those where it is operating its offices. MONKFOOT considers itself and intends to be subject to the jurisdiction only of the courts of NCR of Delhi, India.

RESPONSIBILITIES OF USER VIS-A-VIS THE AGREEMENT

The User expressly agrees that use of the services is at their sole risk. To the extent MONKFOOT acts only as a booking agent on behalf of third party service providers, it shall not have any liability whatsoever for any aspect of the standards of services provided by the service providers. In no circumstances shall MONKFOOT be liable for the services provided by the service provider. The services are provided on an "as is" and "as available" basis. MONKFOOT may change the features or functionality of the services at any time, in their sole discretion, without notice. MONKFOOT expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, which the User obtains from MONKFOOT or through the services shall create any warranty not expressly made herein or in the terms and conditions of the services. If the User does not agree with any of the terms above, they are advised not to read the material on any of the MONKFOOT pages or otherwise use any of the contents, pages, information or any other material provided by MONKFOOT. The sole and exclusive remedy of the User in case of disagreement, in whole or in part, of the user agreement, is to discontinue using the services after notifying MONKFOOT in writing.

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Seasons Flavour

Commanding magnificent view of the surrounding Himalayan peaks of Nanda Devi, Trishul, Ketu and Kamet , on the edge of the Nanada Devi national park, Auli is fast emerging as an important ski resort in India.

Nestled amidst the wooded slopes, surrounded by green meadows in the Kinnaur District of Himachal Pradesh, lies Baspa Valley also known as Sangla valley.

Binsar is a beautiful hill destination inside a forest reserve and bird sanctuary with magnificent 360 degree view of Kumaon Himalayan peaks.

Far from the maddening crowds is Caukori, an isolated small village in the Kumaon mountains offering panoramic view of snow capped Himalayan peaks painted with magical sunrise and sunsets .

Madikeri - a picturesque hill station of misty mornings and dotted with coffee and exotic spice plantations, lies in the Western Ghats of south-western Karnataka. It is the headquarter of the famous Kodagu or Coorg district of Karntaka state. Flavoured with the aroma of fresh coffee, cardamom, black pepper and Coorg honey, Madikeri offers an enchanting experience.

Dalhousie is one of the most picturesque hill stations, located in the Chamba Valley between the Dhauladhar and Pir Panjal ranges of the Himalayas. Named after a British Governor General, it retains a mix of natural beauty and colonial charm.

Darjeeling, the “Queen of the hills” embodies the romantic nostalgia of “The Raj” or the era of British rule in India. Darjeeling, famous for its lush tea gardens, is blessed with a stunning view of Mount Kanchenjunga, the world's third highest peak.

Dharamsala has an aura about it. The town has lived up to its name, which means “The pilgrims’ rest house”; it is today the sacred seat of the Dalai Lama and his exiled government of Tibet. The backdrop of the Himalayas and the old world charm of the town adds to the magnetic attraction of the unique experience that is Dharamsala.

One of the most scenic hill stations of India. Gulmarg offers excellent powder run skiing opportunities of international standards.

The beautiful hill town of Kausani is a picturesque hill station famous for its scenic splendour and its spectacular 300 km wide panoramic view of the Himalayas.

Lachen 110 km from Gangtok, Lachen is a scenic Himalayan village of migrant Buddhist Bhutia yak herders called Lachenpas. The hospitable Lachenpas greet or bid visitors farewell with the traditional 'khada' scarf. Blankets made from sheep wool or chuktuk, carved woodwork, furniture, signs, symbols and blankets are the handicrafts of Lachen. Chuktuk is the local term used for sheep wool blankets. Since a sizeable population in the area rear sheep and yak, the wool from these animals is used for r

On the banks of the Beas river, surrounded by the majestic Pir Panjal, Parvati, and Bara Bhangal mountain ranges, lies Manali - one of the most popular hill resorts in India. Manali is also the gateway to the exotic Lahaul and Spiti valleys.

Mukteshwar is a quaint and peaceful hill town in Kumaon - Uttarakhand surrounded by thick coniferous forest; it offers 180 degree panoramic views of the mighty Himalayan peaks Neelkanth, Trishul, Nandaghunti, Nanda Devi, Panchchuli. Famous hunter Jim Corbett mentioned Mukteshwar in his 1944 AD classic book ‘The Man Eaters Of Kumaon’.

Stunning green hills of rolling tea plantations surround breathtaking Munnar. The town provides a completely relaxing and therapeutic experience for jaded city dwellers - misty mornings, sweet scented air, whispering breezes and a chance to walk in the clouds.

Mussoorie is a popular hill station in the Garhwal Himalayas. Due to its panoramic views and its proximity to Delhi, Mussoorie has been a favourite weekend destination for visitors from the nearby plains since the time of the Raj.

The beautiful small township of Pelling lies 115 km from the state capital Gangtok. Known for its grand views of Kanchenjunga, the world’s third highest mountain, which rises to 9390m. Pelling is perched at an altitude of 2400m, and is a traveller’s delight due to its strategic location in the eastern Himalayas.

A long time ago Kumaoni queen Padmini was smitten with the scenic vista of this hill town leading to her king Sukhdev naming the area queen’s meadow or Ranikhet. Ranikhet still retains the unspoilt charm and sylvan surrounding that provides panoramic views to the Himalayan peaks.

A beautiful hill city tucked in the lap of Himalayas, Shimla retains much of its old world charm and nostalgic influence of the British Raj when it was the designated “summer capital” of India.

Srinagar, the exotic summer capital of Kashmir is an enigma shrouded in a veil of mystery, a fusion of beauty, culture and history that mesmerises, enthrals and still sows a seed of doubt in the mind of the departing traveller that a single visit is not enough to touch its heart.

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